Quick answers
These cover common questions, each as a short set of steps:
Everything else is indexed on the help center.
Email us
Pick the address that fits. They go to different people, so the right one is the faster one.
- Support
- support@adfender.com — anything AdFender is doing, or not doing, on your PC, and anything about an order you have placed, including a refund.
- Sales
- sales@adfender.com — questions before you buy.
- Legal
- info@adfender.com — the license agreement, and privacy requests under GDPR, the CCPA or any other law that gives you rights over your data.
What to put in it
These help us understand the problem quickly:
- your Windows version, and which browser you are using;
- the address of the site, if it is about one particular site;
- what you expected, and what happened instead;
- for a filtering problem, a diagnostic report if you can create one; otherwise, the exact message AdFender shows you.
For a purchase question, include the email address you bought with and the order number from your receipt. Never send a password or a card number — we will never ask for either.
Where we are
AdFender Inc is registered in California, United States. We answer by email, and we will never telephone you about an order or ask you for a password or a card number.
About charges on your statement
The charge on your card or bank statement is labelled ADFENDER.COM, though some banks also show the name Fungies alongside it. That is because Fungies handles the sale: it is the merchant of record for our orders. If you do not recognize a charge, write to us first at support@adfender.com with the order number from your receipt. Fungies, the merchant of record, also handles order and refund requests, using the contact details on your receipt.
Our terms and refund policy have the rest.