Terms and Conditions


These terms cover buying AdFender from this website. What the software itself lets you do is set out in the End User License Agreement, and what we do with your information is set out in our Privacy Policy.

WHO YOU ARE BUYING FROM

AdFender is made and sold by AdFender, Inc., a company registered in California, United States. In these terms "we", "us" and "our" mean AdFender, Inc., and "you" means the person or organisation buying a license.

By placing an order you accept these terms, our Refund Policy and the End User License Agreement. If you do not accept them, do not place an order.

THE ORDER PROCESS

You buy from AdFender, Inc. We are the seller and the merchant of record for your order. Payment is taken through PayPal, which processes it on our behalf, so PayPal is what appears on your card or bank statement. You do not need a PayPal account to pay by card.

Order questions go to sales@adfender.com. Your receipt names the merchant that handled your order, and quoting the order number on it is the fastest way for us to find it.

WHAT YOU ARE BUYING

You are buying a license to use AdFender Professional for Windows — a one-year, per-PC license, delivered as an activation code. It is a license, not a sale of the software itself, and not a physical product: nothing is shipped.

  • Every feature is included. There is no reduced edition and no paid add-on.
  • One license covers one PC at a time. If you change your hardware or move to a different PC you may need to re-activate, and the number of re-activations is limited — section 3.1 of the End User License Agreement sets that rule. If you run out, write to support@adfender.com and we will sort it out.
  • You choose the number of PCs at checkout. For larger orders, write to sales@adfender.com.
  • The term runs for one year from activation, not from purchase, so a code you activate later still gets its full year. Through the term we ship product and filter-list updates at no extra charge; what you are entitled to is set out in section 6 of the End User License Agreement.
  • Nothing renews on its own. There is no subscription and no stored payment method; when the term ends, you decide whether to buy another.

AdFender requires Windows and an internet connection. It is offered as a download; check that it does what you need during the free trial before buying.

PRICE AND CURRENCY

The price is $15.95 per year for one PC, in US dollars. The price shown on the download page at the moment you order is the price that applies, and the amount shown at checkout is the amount charged. We may change prices, but a change never affects an order already placed.

We bill in US dollars wherever you are. If your card or account is in another currency, the conversion and any fee on it are your bank's or PayPal's, not ours, and the amount they show may differ slightly from the figure above.

DELIVERY

Delivery is by email. When your payment completes, an order confirmation goes to the address you gave at checkout, from orders@adfender.com, carrying your activation code and instructions for entering it. It usually arrives within a few minutes.

If it has not arrived within an hour, check your spam or junk folder for orders@adfender.com first. If it is not there, write to support@adfender.com and we will find the order.

REFUNDS AND CANCELLATION

We offer a 30-day money-back guarantee on every license bought through this website. The full conditions, how to claim, and the statutory cancellation rights that apply on top of it in your country are set out in our Refund Policy, which forms part of these terms.

THE SOFTWARE LICENSE

What you may and may not do with the software is governed by the End User License Agreement, which you also accept when you install AdFender. It carries the license grant, the restrictions, the warranty disclaimer and the limitation of liability, and those are not restated here.

One point from it bears on the purchase: activation codes are for your own use and may not be resold, published or shared.

THE FREE TRIAL

AdFender can be used free for 14 days, with every feature enabled. The trial needs no payment method and no account, and it does not turn into a paid license on its own — when it ends, filtering stops until you enter a code. Trying it first is the point: it is the honest way to find out whether AdFender suits the sites you use before any money changes hands.

SUPPORT AND HOW TO REACH US

Most questions are answered on our support page. If you need a person:

  • Supportsupport@adfender.com, for anything AdFender is doing, or not doing, on your PC.
  • Sales, orders and refundssales@adfender.com, for questions before you buy and anything about an order.
  • Legalinfo@adfender.com, for these terms, the license agreement, and privacy requests.

We answer by email. We do not operate a telephone support line, and we will never telephone you about an order or ask you for a password or a card number.

WHO MAY BUY

You must be at least 18, or old enough to enter a contract where you live, and buying for yourself or for an organisation you are authorised to bind. We cannot sell to anyone in a country the United States restricts trade with, and orders that our fraud checks decline are cancelled and refunded in full.

CHANGES TO THESE TERMS

We may update these terms — to reflect a change in the product, in how orders are processed, or in the law. The version published here when you place an order is the one that governs it. Changes are not applied retrospectively to orders already placed.

GOVERNING LAW

These terms are governed by the laws of the State of California, United States, where AdFender, Inc. is registered, without regard to its conflict-of-laws rules, and the courts of California have jurisdiction. The End User License Agreement carries its own governing-law clause, which applies to that agreement.

Nothing here takes away rights your local consumer-protection law gives you and does not let you waive. Where such a law gives you more than these terms do, that law applies — see the Refund Policy for the cancellation rights this most often affects.

Questions about these terms go to info@adfender.com.