Frequently Asked Questions

AdFender is advanced software that filters various types of content from web pages and prevents certain information from going out to web servers. Filtered content saves you valuable time and bandwidth and enhances your online privacy.

AdFender is a local content-filtering HTTP(S) proxy server. Typically, your web browser contacts web servers directly to retrieve specific web pages that you request. Sometimes, however, web browsers are configured to use an intermediary called a proxy server. A proxy server is a program that accepts requests from a web browser to retrieve a specific web page and then contacts the web server containing that web page. The proxy then passes all the data from the web server to the web browser. AdFender uses the name of the web page (URL) that a browser would request as the base of it's operational decisions. If AdFender determines that the request is for an advertisement, the request is blocked, otherwise it passes all data from the web server back to the web browser.

AdFender Professional gives you advanced options such as filter HTTPS connections, anonymizer, monitor traffic on all ports and gives you the ability to have up to five different devices including mobile phones and/or tablets connect and use AdFender as their HTTP(S) proxy.

Yes. You can evaluate AdFender Professional on a trial basis for the number of days specified in the license agreement. If you wish to continue using the advanced features after the trial period, you must purchase an activation code.

Once the trial expires, AdFender will automatically switch to standard mode and all features except for the advanced ones will continue to be available.

Make sure you have an active Internet connection and follow the steps below to activate your copy of AdFender Professional…

  • Open AdFender main console
  • Click “About” tab and click the "Activate" button
  • On the "Activate License" dialog, enter the email address and activation code from the order confirmation email
  • Click the “Activate” button

If you haven't received your order confirmation email within few hours after purchase, it is likely that a spam filter has caught it. Check your Junk Email or Spam folder to see if your order confirmation email has been misclassified. Add a new rule to your email client to allow all emails from "". If required, email support using the same email account that you used to purchase the license with and we will resend your activation code.

Yes, absolutely! You can run AdFender in standard mode and continue to enjoy all features except for the advanced ones.

AdFender runs on both 32 and 64 bit versions of...

  • Windows 10
  • Windows 8.1
  • Windows 8
  • Windows 7
  • Windows Vista
  • Windows XP (SP3)

AdFender works with all leading web browsers such as

  • Google Chrome
  • Firefox
  • Microsoft Edge
  • Internet Explorer
  • Opera
  • Apple Safari

AdFender also supports

  • AOL Browser
  • Avant Browser
  • Chromium
  • Comodo Dragon
  • Cyberfox
  • Epic
  • Flock
  • K-Meleon
  • Lunascape
  • Maxthon
  • Maxthon Nitro
  • Pale Moon
  • QtWeb Internet Browser
  • SeaMonkey
  • SlimBrowser
  • SRWare Iron
  • Vivaldi
  • Waterfox
  • Yandex

When you enable anonymizer in AdFender, AdFender routes your Internet traffic through the Tor network. The Tor software is a program that runs on your computer and protects you by re-routing your traffic through a network of relays. It prevents somebody from learning what sites you visit and prevents the sites you visit from learning your physical location. Click here to learn more about how Tor works.

No. The feature is meant to help users avoid potential snooping while using public Wi-Fi hotspots like cafes, restaurants, airports, hotels, and other public places. Your ISP could still determine the sites you visit if you use their DNS servers (DNS leak) and the content and/or data that you transmit could also help identify you. Click here to learn more about anonymity using Tor.

By default, AdFender anonymizer runs in "Enhanced" mode. Active content such as JavaScript and Adobe Flash are blocked when running in "Enhanced" mode and allowed when running in "Standard" mode.

You can add a custom rule to exclude specific sites from filtering. Follow the steps below…

  • Open AdFender main console
  • Click “Filters” tab and click the radio button next to “Custom rules”
  • Click the “Add” button and enter the rule “@@||^$document” without the quotes. Replace with your site
  • Click the “Add” button on the dialog and click “OK” or “Apply” on the main console
  • Clear the browser cache and reload the page

There could be multiple reasons why AdFender was not able to block ads under certain situations. Please note some of the common reasons why this happens and follow the instructions below...

  • Make sure your browser is listed on the "Applications" tab and is checked for filtering
  • Make sure you have filter lists enabled on the the "Filters" tab
  • If the browser updated automatically (running with admin rights), restart the browser
  • You may have previously downloaded ads in your browser's cache. Clear the cache and reload the page
  • Verify your firewall settings to make sure AdFender is allowed to connect to the Internet
  • AdFender does not filter secure web pages in standard mode (browser address bar starts with https://)

Once you have verified the above, close all browser instances and restart AdFender. Browse some sites and open the AdFender main console. If the counters under "Current Session" have non-zero values, then AdFender is working as intended. If not, enable the option "Configure AdFender as system proxy" in the "Settings" dialog. You can also manually configure your browser to use AdFender as the HTTP(S) proxy. The host name or proxy address should be set to "" (your own computer) and the port should be set to 7070 (default). Please refer to your browser help manual on how to manually configure HTTP(S) proxy settings.

Yes you can. Please follow the instructions below...

  • Open AdFender main console
  • Click the “Filters” tab and click the radio button next to “Custom rules”
  • Click the "View" button which will open the file "myrules.txt" in your text editor
  • Copy and paste the rules that you wish to import at the end of the file
  • Save the close the file

AdFender works with...

  • AOL Instant Messenger
  • ICQ
  • Paltalk Messenger
  • Trillian
  • Windows Live Messenger
  • Yahoo Messenger

No. AdFender runs as a HTTP(S) proxy server on your local computer. It does not depend on our servers for browsing the Internet.

A personal firewall (e.g., Norton, McAfee, Trend Micro, AVG, Avast, Kaspersky) is a security program that controls access to the Internet. The firewall may be a free-standing program, or it may be part of an Internet security package. After AdFender is installed or updated, your security software must be configured to allow AdFender to connect to the Internet. When your browser tries to connect to a web server, it is instead connected to the local AdFender program and AdFender connects to the web server on behalf of the browser. When the firewall notifies you that AdFender is trying to connect to the Internet or act as a server, you MUST allow access, for AdFender to work properly. If you deny access, you must manually reconfigure the security software to allow Internet access for AdFender. Please refer to your security software manual on how to allow an application to connect to the Internet.

After generating the root certificate, AdFender will add it to the Windows Trusted Root Certificate Authorities store. If your browser uses it's own certificate store (e.g. Firefox), then you must manually add the AdFender root certificate to the browser's certificate store. If you have manually configured a separate device to use AdFender as its HTTPS proxy, then you must download and install the AdFender root certificate on that device. Simply start the browser on that device and open the page '' to download the root certificate.

This could also happen if your Internet security software scans encrypted connections and does not recognize the AdFender root certificate authority. In the latter case, you will have to disable the corresponding setting in your Internet security software configuration.

On Windows 10, AdFender configures itself as the system proxy to enable filtering Microsoft Edge.

If you don't need Edge filtering, you could do the following...

  • Open AdFender main console
  • Click the "Settings" tab
  • Uncheck the option "Configure AdFender as system proxy"
  • Click the "OK" button

If you require Edge filtering continue reading...

Windows apps are forbidden from sending network traffic to the local computer(loopback). This loopback protection is provided by the Windows firewall service. AdFender runs as a local HTTP(S) proxy and because of the restriction, Windows apps may not work as expected when AdFender is configured as the system proxy. To overcome this issue, you could download and run the free EnableLoopback Utility from Telerik. Run the utility and select the Windows apps that you want to exempt from loopback restrictions and click the "Save Changes" button.

To install, simply run the AdFender installation program, "Setup.exe". If you downloaded the "Setup.exe" program, find where it was saved to on your computer using Windows Explorer. Double click "Setup.exe" to start the installation.

To uninstall, go to the Windows Control Panel, then click "Uninstall a program" or click "Add/Remove Programs" Select "AdFender", then choose Add/Remove or Uninstall to run the uninstall. The uninstallation process will delete AdFender from your computer. It is recommended that you close all your browsers, before uninstalling AdFender.

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